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Cara Booking Tiket Garuda Melalui Sistem Altea Amadeus

CS BOOKING TIKET

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  1. Availability Display (HE AN)

> AN01DECCGKJOG1500

> AN01DECCGKPLM*14DEC– Dual city pair with return journey

> AN1A10DEC MDCMIA/AGA,*S to display availability of alliance, exp: Sky Team

> SN01JANCGKSUB – schedule display

> TN30SEPCGKMES – timetable display

>MDMove Down

> MUMove Up

 

  1. Segment Sell (HE SS)

> SS1C2 – Sell 1 seat C Class on line no. 2

> SS1Y1*Y11 – Sell 1 seat Y class on line no. 1 and line no. 11 (Dual city pair)

> SS1V1/PESell 1 seat V class on line no.1 on priority PE waiting list

> SSGA206C23SEPCGKJOG1 – long-sell entry

 

  1. Segment Rebook & Cancel (HE SB, HE XE)

> SBY – change booking class of all segments

> SB15DEC 2 – change the date of segment 2

> XI – cancel whole itinerary

> XE3 – cancel single segment

 

  1. Arrival unknown (HE SI)

> SI ARNK – add arrival unknown segment

 

  1. Name Information (HE NAME)

> NM1HENDRA/HENDRAMR – single name

> NM1UU/SALLYMS – name with 1 character on last name, exp: Sally U

> NM1RAI/IGUSTINGURAHMR – adult passenger

> NM2LUBIS/KENNYMR/RATRIMRS – adult passengers with same surname

> NM1ARFAN/POCUTMISS(CHD/10APR05) Child name with date of birth

> NM1PITALOKA/DIANAYUMRS (INF/RENO/10JAN12) – Adult + Infant same surname

> NU1/1LUBIS/KEN MRto update name element 1 to LUBIS/KEN MR

 

  1. Contact Information(HE AP)

> APH-JKT 62 21 500 888 – home contact

> APM-PLM 62 81234567890 – mobile contact

> APB-MES 62 61 420 555 – business contact

> APA-BDO 62 22 540 5012 – Agency contact

 

> APM-JKT 6281800008/P1associate to pax 1

>APE-mike@gmail.com/P1email contact

 

Mandatory Element:

Notification information (APN) in case of Flight Modification/Irregularities (HE APN)

> APN-GA/E+emailaddress/P1 – for GA ATO/CTO

> APN-E+emailaddress/P1 – for Travel Agent

 

  1. Ticketing Arrangement (HE TK)

> TKOK tickets have been issued

> TKTL19SEP/1200 – specify date & time

> TKXL20AUG/0900 automatic cancellation at specific time

 

  1. Received From Information(HE RF)

> RFMRIWAN 628123456789

> RFPAX

 

  1. End of Transaction (HE ET)

> ET – End Transaction

> ER – End Transaction & Redisplay PNR

> IG  – Ignore

> IR   – Ignore and Redisplay PNR

> ERKchange status from TK to HK & redisplay PNR

  1. PNR Retrieval (HE RT)

> RT1234AB to retrieve PNR by record locator

> RT/NASUTION to retrieve PNR by surname

> RTGA207/20SEP-ALKAFF to retrieve PNR by flight, date, and surname

> RTM/GA-12345678 to retrieve PNR by FF nbr.

 

  1. Special Service Request (HE SR)

> SR VGML – special service request, exp: VGML

>SRBSCT/S1-2/P2 – request bassinet for INF under P1 (ADT) name

  1. Other Service Information (HE OS)

> OS YY FREE-FLOW TEXT – add other service information (Replace YY with Airline Code)

 

  1. Seat Map & Seat Request (HE SM, HE ST)

> SM3 – request a seat map for a specific segment from a retrieved PNR

> ST/W request a window seat

 

 

  1. Remarks (HE RM)

> RM FREE-FLOW TEXT – add general remarks

> RC DPSGA0111/VIP PLS ASSIST – add confidential remarks

 

  1. PNR Handling (HE PNR)

> RH – display PNR history (HE RH)

> LP/GA866/30JAN – retrieve passenger list by flight and date (HE LP)

> WRA/RT – print a displayed PNR (HE WRA)

> IEP-EML-email@address.comemail an itinerary (HE EML)

> SP3 – split pax 3 (HE SP)

> OP/TEXT – add option element (HE OP)

 

 

  1. Frequent Flyer (HE FF)

> FFDGA-123456789 – display a Frequent Flyer Name from The Airline’s Database

> FFAGA-123456789create a FF SSR & Name Element        

> FFNGA-123456789 – create an SSR FQTV automatically if the Name Element is already entered in the PNR

> SRFQTV GA-GA123456789 – add SSR FQTV manually

 

  1. Itinerary Pricing (HE FQ, HE FXP, HE PRICE )

> FQDCGKDPS – Basic fare quote display

> FQDCGKBDJ/R,-IN fare display for infant

> FQN10 – display fare notes from a fare display

> FXA – display lowest Available for an Itinerary

> FXP Price all passenger & segment with TST creation

> FQQ2display the fare component for fare on line 2

 

 

  1. Itinerary Pricing (HE FQ, HE FXP, HE PRICE )

> TQT – display TST or TQT/T1 to display TST 1

> FXT2– select and store TST on line 2

> FQC100USD/IDR– convert specific amount, using a currency code

 

  1. Form of Payment (HE FP)

> FPCASH – payment by cash

> FPCCCAcreditcardnumber/1013/IDR550000 /N1234567 payment by credit card, 1013 is the card validity and N1234567 is approval code from bank

 

  1. Issue Ticket (HE TTP)

> TTP – basic entry to issue ticket

> TTP/RT – issue and redisplay PNR

>TTP/ITRissue ticket and print ET ITR

> TWD – display ticket when there is only one FA or FHE element in the PNR

> TWD/L10 – display ticket on FA line 10

> TWD/TKT126-1234567890 – display ticket by ticket number

 

  1. Ticket Re-Issue (HE REISSUE)

After making the necessary itinerary changes, to re-issue with no additional collection, enter:

1)   TTE/ALL to remove TST

2)   FXP to reprice

3)   TTK/EXCH/Tx to process the exchange TST no X

4)   TTK/L1/VXX10JUN to update ticket validity

5)   FO 126-9699001071 E1JKT01MAY13

/15058607 to add original ticket number and additional ticketing information

6)RF PAX

7)TTP/RT

 

  1. Ticket Revalidation (HE REVAL)

After updating the PNR, to revalidate ticket enter:

> TTP/ETRV/L10/S5-6/E3-4 to revalidate e-ticket

L_ (line number from FA or FHE from that ticket number

S_ (line number from segment in PNR)

! Revalidation can only be performed by GA ATO/CTO.

 

  1. Electronic Miscellaneous Document (HE EMD)

1)SR XBAG – add SSR Excess Baggage

2)TMC – create TSM-P

3)To view TSM enter TQM

4)TMI/FIDR50000/CV-50000/FP-CASH

to add fare, coupon value and FOP

5)TMI/KG-5/ER-IDR10000 – update XBAG amount

6)TTM/RT – issue EMD

 

  1. Refund (HE REFUND)

> TRF126-1234567890 to display refund record

> TRFU/CP100A to insert charges

> TRFP to process the refund

 

  1. Void Ticket (HE TRDC)

After displaying e-ticket with TWD entry, to void ticket enter: > TRDC

 

  1. Encode/Decode (HE DECODE)

> DNA GA  or   DNA GARUDA – encode/decode airline name

> DAN MEDAN – encode a location name

> DAC PLM – decode a location name

> DC FRANCE or DC FR – encode/decode country

 

  1. Queue Handling (HE QUEUE)

> QE1C0 – place queue to 1 Category 0

> QTQ – display total queue count

> QC8 – display queue 8

> QS8C1D1 – start queue 8 category 1 date range 1

> QI – ignore queue

> QD – delay queue and move to next queue without actioning

 

  1. Convert Date / Time (HE DD)

> DD – display time

> DD JKT – display local time

> DD ZZZ 1500/ JKT – convert GMT time to Local time

> DD 25DEC/-30 – find date 30 days prior

> DD 25DEC/45 – find 45 days in future

 

  1. Flight Information (HE DO)

> DO 3 – display flight information from sector 3

> DO GA822/20Jul – display fight information for specific flight or date

 

  1. Minimum Connecting Time (HE MCT)

> DM3/4 – show connecting time between sector 3 & 4

> DMDPS – show connecting time in DPS airport           

> DMGA/AMS/KL – show connecting time in LHR from GA to KL

 

  1. HELP

> HE/ – Help for the last transaction entered

> HE ELECTRONIC – Help for a specific topic

> HE STEPS – Help for Step INDEX

> HE FQD – for a specific transaction

 

  1. Amadeus Information Pages

> GG AIS – display AIS INDEX

> GGAIR GA – display airline information

 

Sumber : Panduan Garuda Indonesia ( ALTEA HOW TO )


2 Komentar

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